How might we improve the Genesys Knowledge Network?
We want to hear from you.
We have experienced a few issues with auto replies causing a feedback loop in our email queues. Though we can eventually put a stop on the feedback loop, we don't currently have a way to bulk remove the thousands of emails received as a result.
Thank you very much for your idea! Which product are you referring to (e.g., PureCloud, PureConnect)? Knowing this information will help me to point your idea to the correct team.
Hi Clay! Sorry, I should've been more specific - I'm referring to PureCloud.
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