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Error Message in Administrator - Update

When I try to delete a contact list from Administrator it gives me an error message

"Unable to delete current list as list is currently referencing to another object"

the part I'm annoyed with is this is a very ambiguous message as it doesn't tell me where it is referencing to?

It would help if in future you can have this updated with relevant information on where the object was referencing to so that we could go straight to the object and remove it.

it took me hours by going into every single object (campaign,script,policy setting)



  • Guest
  • May 5 2019
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  • Clay Tison commented
    9 May, 2019 08:15pm

    Hi Adam,

    Thank you very much for submitting your idea! Which product is this idea regarding (e.g., PureCloud, PureConnect, etc.)? Please let me know so I can direct this to the correct product team.

    Thank you!