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Use licenses assigned to a station before using licenses assigned to a user

If a user is part of a concurrent license pool as well has a member of an in office group. The licenses assigned to the user will be tied instead of the licenses assigned to the station. thus preventing our users to support our business from home when we need them to.

  • Francois Veyrat
  • Mar 4 2020
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  • Clay Tison commented
    11 Mar 05:16pm

    Hi Francois,

    In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.

    • Genesys Cloud (formerly PureCloud):

    • PureConnect:

    • Genesys Engage (formerly PureEngage):

    Thank you,