How might we improve the Genesys Knowledge Network?

We want to hear from you.

Having to retype email address and name when going to vote

I had already logged into the community and then clicked into Knowledge base, but when adding a vote I had to add my email address and name again to identify me.  It would be good if it could just pick up that information seamlessly. 

  • Jennifer Macdonald
  • Oct 23 2018
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  • Clay Tison commented
    23 Oct, 2018 04:12pm

    Hi Jennifer,

    Again, this Ideas site is separate from the Genesys Knowledge Network so we don't have plans for an integration with it.

    We might do so one day if people like it, however.

    Thanks for the feedback!