How might we improve the Genesys Knowledge Network?
We want to hear from you.
Unfortunately, there is no out-of-box report for this. WFM manager professional need this report to check the work of the supervisors. WFM Manager is flying wihtout it.
In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.
Genesys Cloud (formerly PureCloud): https://purecloud.ideas.aha.io/ideas
Genesys Engage (formerly PureEngage): https://pureengage.ideas.aha.io/ideas
You won't be notified about changes to this idea.