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optimizer real time adherence exemption report

Unfortunately, there is no out-of-box report for this. WFM manager professional need this report to check the work of the supervisors. WFM Manager is flying wihtout it.

  • Francois Veyrat
  • Mar 23 2020
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  • Clay Tison commented
    27 Mar 07:42pm

    Hi Francois,

    In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.

    • Genesys Cloud (formerly PureCloud):

    • PureConnect:

    • Genesys Engage (formerly PureEngage):

    Thank you,