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SNMP MIB File update

Our customer is trying to integrate netboss NMS via SNMP to Genesys but we faced some problems as per the below:

1. Indexing for ServerID, HostID and LinksID

After due investigation with the team, It was noticed that the mib OIDs were only enabled for table view and as such does not allow CLI access to certain OIDs such as the serverID, and hostID .

2. Enabling of Tserver and solutions table objects

The ts-server tables are not enabled.

3. Propagation of a full Alarms table and traps notification table

It was confirmed that the mib file has not been updated in recent time, but that they will also work on getting more information on the alarm tables.

It would be great to have updates on the mib file with the full details of its alarms and traps

Attached are comparison between SNMP Walks in iReasoning and command line which is showing no response

The MIB File has not been updated by Genesys since version 8.0 and now we are in version 9.0 so it should have some update.

  • Guest
  • May 13 2020
  • Attach files
  • Clay Tison commented
    14 May 05:47pm

    Hello,

    In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.

    • Genesys Cloud (formerly PureCloud): https://purecloud.ideas.aha.io/ideas

    • PureConnect: https://pureconnect.ideas.aha.io/ideas

    • Genesys Engage (formerly PureEngage): https://pureengage.ideas.aha.io/ideas

    Thank you,

    Clay

  • Guest commented
    13 May 08:23pm

    Attached are comparison between SNMP Walks in iReasoning and command line which is showing no response