How might we improve the Genesys Knowledge Network?
We want to hear from you.
Adding real time adherence in the dashboard will allow us to follow the lines and agents efficiently.
In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.
Genesys Cloud (formerly PureCloud): https://genesyscloud.ideas.aha.io/ideas
Genesys Engage (formerly PureEngage): https://genesysengage.ideas.aha.io/ideas
You won't be notified about changes to this idea.