How might we improve the Genesys Knowledge Network?

We want to hear from you.

Add real time adherence to the dashboard

Adding real time adherence in the dashboard will allow us to follow the lines and agents efficiently.

  • Guest
  • Sep 25 2020
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  • Clay Tison commented
    25 Sep 06:45pm


    In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.

    • Genesys Cloud (formerly PureCloud):

    • PureConnect:

    • Genesys Engage (formerly PureEngage):

    Thank you,