How might we improve the Genesys Knowledge Network?

We want to hear from you.

Outlook Meeting Invite Link

On the user's profile, similar to how you can click on email icon, and it takes you to their Outlook email to send a message, we are requesting an enhancement where we can have another icon, an "Outlook calendar" where you can click on the icon, and it takes you to Outlook appt with the user's email address in the Invite list with the current date/time that is defaulted

  • Ly Lim
  • Sep 25 2020
  • Attach files
  • Clay Tison commented
    1 Oct 07:19pm

    Hi Ly,

    In order to make certain your ideas and feedback are presented to the correct team, please add your ideas to the corresponding Product Ideas Labs as listed below.

    • Genesys Cloud (formerly PureCloud): https://genesyscloud.ideas.aha.io/ideas

    • PureConnect: https://pureconnect.ideas.aha.io/ideas

    • Genesys Engage (formerly PureEngage): https://genesysengage.ideas.aha.io/ideas

    Thank you,

    Clay