Thank you for trying to provide such site like Knowledge Network. As you know the customer-care site was also changed a few months ago. I've also shared such words with the customer-care site developers. I've also spend the same for the previous release of customer-care site.
My main concern is to have a workspace/workbench like, heavily customizable workspace with simple but intuitive navigation, and powerful search features.
1- The major Genesys sources are hidden at https://genesyspartner.force.com/know/KnowUserPureEngageProfile
2 - The welcome banner consumes 1/4th of my viewing area.
3- Cards/widgets might be relocated, moved freely instead of three column design.
4- The left and right margin is empty. If you concern about 4:3 monitors, a responsive design might help.
5- If the aim of knowledge network site is to create a bookmark site for Genesys resources, it should do it in a smarter way.
Like, having the most important release notes and product updates according to my customers deployments.
6- Bootstrap like sidebars, menu
I'm working at a partner and most of my day is spent at Genesys sites. I got excited when I heard Knowledge Network. I'm glad to contribute.
But for now my own bookmarks are better.
Hope to have a better site for Genesys resources as a consolidated Genesys Digital Workspace.
Thank you very much for taking the time to provide us with actionable feedback! Luckily for us, you should see some of your suggestions on the site very soon.
Again, thank you. This sort of feedback is invaluable to us. Please continue to check in frequently as we refine the customer experience and add additional features and functionalities.
Hopefully one day soon, the Genesys Knowledge Network will become more favorable to you than your bookmarks. We'll do our best to make that happen.