How might we improve the Genesys Knowledge Network?

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SCR Search

Search for SCR's is very difficult, You have to dig into a few different pages and then know the SCR number you are looking for. SCR's search should be added to the knowledge network page and allow you to search based upon release and Patch version.

  • Guest
  • Oct 23 2018
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  • Christopher Kelly commented
    18 Sep, 2019 03:13pm

    Not to mention encoding is jacked up there is an SCR (IC-151908) that isn't properly encoded so the contents of the SCR are not visible unless you go into the html source.