We would like to request some changes in the user's profiles area:
1. Add a new section called 'core responsibilities' and have the option to put 2 or 3 selections
2. While on a user's profile, in the relationships section, if a user has highlighted a profile, we would like to request to have the pop up contact card with the 'core responsibilities' showing while the user profile is highlighted (see attached)
Please advise if this is possible or there be a much efficient way of 'showing' the core responsibilities of a user when they are highlighted in Purecloud.