How might we improve the Genesys Knowledge Network?

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Participation based vote points

I want to vote for more than 10 items in the list.  I suggest a participation-based vote system.  You get 10 when signing up, 10 more when you complete your profile, 10 when you submit a new idea, 2 when you comment on an idea, and 10 if your idea is accepted.

  • Robert Wakefield-Carl
  • Oct 23 2018
  • Already exists
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  • Admin
    Peter Segre commented
    23 Oct, 2018 04:13pm

    Hi Robert,

    Thanks for your feedback.  We do plan to grant additional votes to users based on participation within the Ideas Lab.  We have not reached a point where individuals have enough activity to reward votes.  There is no automated function within the tool to grant votes upon actions as you suggested.  Instead, we intend to do a monthly review of activity and grant additional votes accordingly.  Let me know if you have any questions.


  • Clay Tison commented
    23 Oct, 2018 04:13pm

    Hi Robert,

    The Genesys Knowledge Network ideas site allows unlimited votes. I'll check in with the Product Ideas Lab owners to share your idea. I believe that if you meet your maximum number of votes, and one of your voted-for ideas is shipped, you are presented with yet another vote. 

    Thank you for taking the time to offer your idea.

    Have a great weekend,