How might we improve the Genesys Knowledge Network?
We want to hear from you.
I know PureEngage inside and out. What I don't know well is PureEngage Cloud, so I waste a tremendous amount of time trying to filter out non-Cloud content.
Great idea! We're currently working on serving up PureEngage Premises versus PureEngage Cloud content on the Genesys Knowledge Network. I'm also aware of plans to create a PureEngage Cloud-specific Community on community.genesys.com. This stuff is coming soon this summer.
Have a great weekend!
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