How might we improve the Genesys Knowledge Network?
We want to hear from you.
I know PureEngage inside and out. What I don't know well is PureEngage Cloud, so I waste a tremendous amount of time trying to filter out non-Cloud content.
Great idea! We're currently working on serving up PureEngage Premises versus PureEngage Cloud content on the Genesys Knowledge Network. I'm also aware of plans to create a PureEngage Cloud-specific Community on community.genesys.com. This stuff is coming soon this summer.
Have a great weekend!
We have an update for our PureEngage Cloud customers...
We're proud to announce a new PureEngage Cloud-specific dashboard on the Genesys Knowledge Network. This is our latest step toward eliminating unnecessary confusion brought about by sifting through On-Premises info when looking for Cloud-relevant content.Take a look and let us know what you think.
You won't be notified about changes to this idea.