How might we improve the Genesys Knowledge Network?
We want to hear from you.
Currently I have 3 seperate logins for Genesys:
We should have the ability to enable SSO so that we don't need to have three different usersname/passwords. The SSO should be SAML like what is available in PureCloud.
Thank you very much for taking the time to submit your idea. I'm in full agreement. The PureCloud application is using a different SSO than Genesys Okta. You can use Genesys Okta to access My Support, the Genesys Knowledge Network, the Genesys Community, the Product Ideas Labs, etc. We'll be sure to keep you posted on our progress.
You won't be notified about changes to this idea.