How might we improve the Genesys Knowledge Network?
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It would be very helpful to add the Delivery Status log for sent emails, so that we can track it and fix any issues related with customer configuration.
Thank you very much for taking the time to submit your idea. In order for us to associate this with the appropriate product, would you please respond back with the product you are suggesting this for (e.g., PureConnect or PureEngage Premises)?
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