How might we improve the Genesys Knowledge Network?

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Just in Time video feed for PureConnect

Save folks a couple of clicks and add most popular JIT videos either as its own tile or elsewhere.

  • Ashley Timbrook
  • Oct 23 2018
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  • Clay Tison commented
    23 Oct, 2018 04:13pm

    Hi Ashley,

    Look for this card titled "Training: Self-paced" on your PureConnect dashboard. It was published on Thursday night.

    Thank you!


  • Matthew Henry commented
    23 Oct, 2018 04:13pm

    and or allow the Customer to download copies of the JIT Videos to provide to our End Users